Red Carpet Limousine’s (RCL) commitment is to meet and exceed our client’s expectations by providing the finest level of service available to you.

SERVICE STANDARDS

·        • Greet all clients in a professional and courteous manner in a new vehicle

·        • Provide new, clean and routinely inspected luxury vehicles

·        • Provide fully trained, properly dressed and knowledgeable chauffeurs

·        • Chauffeur arrival policy is one-half hour before pick-up at no extra charge

·        • All flights are tracked and monitored to ensure on time pick-ups

·        • Assistance with all your luggage

·        • Prompt, effective customer service

·        • E-mail and/or fax confirmations and receipts are performed on all reservations

ABOUT OUR SERVICE

·        • No minimum hourly charges

·        • Vehicles are inspected daily by fleet manager to insure all vehicles are kept
      clean and serviced

·        • Livery Coach Transportation Software (Online reservations @www.rcllimo.com)

·        • 24 hour, 7 day a week reservations and dispatch with toll-free number (866)
      398-9700

·        • Specialize in A.S.A.P. reservations and last minute changes

·        • All chauffeurs are required to have impeccable driving records, go through
      background checks, road tests, drug and alcohol testing

·        • Meet and Greet service available upon request

·        • Event planning: Count on the RCL event management team to make your
      meeting a success from start to finish

·        • Full concierge service

·        • Body guard service available

·        • Nationwide service with our network affiliates

·        • Direct and same day Billing available

·        • All service is private and confidential

AMENITIES

·        All of our cars provide ice, chilled bottled water, mixers, soda, juices, candies,
   The Los Angeles Times and other periodicals.

*A complimentary bottle of champagne is provided for special occasions.